{"id":14579,"date":"2022-10-12T22:37:20","date_gmt":"2022-10-12T22:37:20","guid":{"rendered":"https:\/\/www.quipux.com\/web\/?page_id=14579"},"modified":"2023-03-10T10:44:17","modified_gmt":"2023-03-10T15:44:17","slug":"civii","status":"publish","type":"page","link":"https:\/\/www.quipux.com\/web\/civii\/?lang=en","title":{"rendered":"CIVii – Chatbot"},"content":{"rendered":"

[vc_row full_width=”stretch_row_content_no_spaces” bg_image=”15305″ parallax_bg=”true” text_color=”light” top_padding=”150″ bottom_padding=”150″][vc_column][vc_custom_heading text=”CIVii – Chatbot” font_container=”tag:h1|text_align:left|color:%236411d9″ use_theme_fonts=”yes” css=”.vc_custom_1667566482698{padding-top: 80px !important;padding-right: 20px !important;padding-left: 20px !important;}”][\/vc_column][\/vc_row][vc_row top_padding=”40″][vc_column][vc_row_inner][vc_column_inner width=”2\/3″][block_title style=”column_title” inner_style=”inline_border_circle” title=”We add value to the service experience with our virtual assistant – CIVii”][\/block_title][\/vc_column_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1665161964085{padding-top: 20px !important;}”][vc_column_inner width=”1\/6″][\/vc_column_inner][vc_column_inner width=”2\/4″][vc_custom_heading text=”It has a conversational interface (chatbot) through which it seeks to become a digital communication channel for both users and operations officers, with the aim of accompanying and guiding them permanently with relevant updated information on mobility, transit, and transportation. The chatbot\u2019s training has accurate information of each operation in which it is located.” font_container=”tag:p|text_align:left” use_theme_fonts=”yes”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row top_padding=”80″][vc_column][vc_video link=”https:\/\/vimeo.com\/755140773\/f415580684″ align=”center”][\/vc_column][\/vc_row][vc_row gap=”20″ content_placement=”middle” bg_color=”#262236″ text_color=”light” top_padding=”40″ bottom_padding=”40″][vc_column width=”1\/3″ css=”.vc_custom_1665662900178{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_single_image image=”15221″ img_size=”full” alignment=”center” css_animation=”fadeInDown”][\/vc_column][vc_column width=”2\/3″ css=”.vc_custom_1665589458519{padding-top: 80px !important;padding-left: 6% !important;}”][vc_column_text]<\/p>\n

Our goal with CIVii is to<\/h1>\n

[\/vc_column_text][list icon=”moon-circle-small”][list_item title=”Increased confidence in making payments and completing procedures.”][list_item title=”Provide citizens information 24\/7.”][list_item title=”Bring citizens closer to the entities.”][list_item title=”Strengthen authority by being more inclusive with citizens.”][list_item title=”Contribute to the reduction of queues at the physical offices through the immediacy of information.”][list_item title=”Facilitate people\u2019s access to information on procedures and services.”][list_item title=”Reduce calls to the callcenter.”][list_item title=”User guidance on how to use the platform.”][\/list][vc_empty_space height=”60px”][vc_custom_heading text=”Want to know more?” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_empty_space height=”15px”][button title=”Contact us!” link=”https:\/\/www.quipux.com\/web\/contact-us\/?lang=en”][\/vc_column][\/vc_row][vc_section css=”.vc_custom_1665665023376{margin-bottom: 100px !important;padding-top: 80px !important;}”][vc_row][vc_column width=”9\/12″][block_title style=”column_title” inner_style=”inline_border_circle” title=”CIVii was born in 2018 and since then, we have had important milestones\u2026”][\/block_title][\/vc_column][vc_column width=”3\/12″][\/vc_column][\/vc_row][vc_row top_padding=”40″][vc_column width=”1\/4″][vc_custom_heading text=”+3,273,695″ font_container=”tag:h1|text_align:center|color:%236411d9″ use_theme_fonts=”yes”][vc_column_text css_animation=”bottom-to-top”]<\/p>\n

messages exchanged since its creation.<\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_custom_heading text=”+1,607,170″ font_container=”tag:h1|text_align:center|color:%236411d9″ use_theme_fonts=”yes”][vc_column_text css_animation=”bottom-to-top”]<\/p>\n

conversations from all our platforms, with citizens.<\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_custom_heading text=”4,806″ font_container=”tag:h1|text_align:center|color:%236411d9″ use_theme_fonts=”yes”][vc_column_text css_animation=”bottom-to-top”]<\/p>\n

maximum number of exchanged messages with citizens in a single day (Simit).<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_row full_width=”stretch_row_content_no_spaces” type=”full_width_content” top_padding=”80″][vc_column width=”1\/2″ css=”.vc_custom_1665620116386{margin-left: 10% !important;padding-right: 10% !important;}”][vc_empty_space height=”70px”][block_title style=”column_title” inner_style=”inline_border_circle” title=”CIVii has two main audiences”][\/block_title][vc_row_inner css=”.vc_custom_1665620290849{padding-top: 60px !important;padding-bottom: 50px !important;}”][vc_column_inner][vc_custom_heading text=”Internal” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_custom_heading text=”Employees of transit agencies who need to make inquiries, clarify doubts, and find guides about topics related to the operation.” font_container=”tag:p|text_align:left” use_theme_fonts=”yes”][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_custom_heading text=”External” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_custom_heading text=”Citizens who need to solve doubts and carry out procedures in the different operations in which CIVii is involved.” font_container=”tag:p|text_align:left” use_theme_fonts=”yes”][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1665618053915{padding-left: 6% !important;}”][vc_single_image image=”15222″ img_size=”700×600″ alignment=”right”][\/vc_column][\/vc_row][vc_section css=”.vc_custom_1665664967014{margin-top: 10% !important;margin-bottom: 10% !important;}”][vc_row][vc_column][block_title title=”Where can we integrate CIVii?”][\/block_title][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/6″][\/vc_column][vc_column width=”1\/6″][services_small title=”Digital Services” icon_color=”#6411d9″ dynamic_content_type=”content” icon=”steadysets-icon-laptop”][\/services_small][\/vc_column][vc_column width=”1\/6″][services_small title=”App” icon_color=”#6411d9″ dynamic_content_type=”content” icon=”steadysets-icon-phone-portrait”][\/services_small][\/vc_column][vc_column width=”1\/6″][services_small title=”WhatsApp” icon_color=”#6411d9″ dynamic_content_type=”content” icon=”steadysets-icon-comment”][\/services_small][\/vc_column][vc_column width=”1\/6″][services_small title=”Backoffice” icon_color=”#6411d9″ dynamic_content_type=”content” icon=”steadysets-icon-settings”][\/services_small][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][\/vc_section][vc_section disable_element=”yes”][vc_row type=”full_width_content” bg_color=”#f3f4f7″ top_padding=”30″ bottom_padding=”30″][vc_column width=”1\/3″ centered_cont=”true” centered_cont_vertical=”true”][block_title inner_style_title=”only_text” title=”Clients”][\/block_title][\/vc_column][vc_column width=”2\/3″ css=”.vc_custom_1664235627909{padding-right: 6% !important;}”]

GS Logo Slider: The shortcode with the ID of 1<\/strong> was not found.<\/p>[\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column width=”1\/4″ css=”.vc_custom_1663356676248{padding-top: 80px !important;}”][vc_custom_heading text=”Learn more about” font_container=”tag:h1|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1665541151726{padding-top: 30px !important;}”][vc_custom_heading text=”our solutions” font_container=”tag:h1|text_align:left|color:%234e0da9″ use_theme_fonts=”yes”][\/vc_column][vc_column width=”3\/4″ column_padding=”5%”][recent_portfolio style=”basic_effect” columns=”3″ carousel=”no” from_where=”cat” category=”44″][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

[vc_row full_width=”stretch_row_content_no_spaces” bg_image=”15305″ parallax_bg=”true” text_color=”light” top_padding=”150″ bottom_padding=”150″][vc_column][vc_custom_heading text=”CIVii – Chatbot” font_container=”tag:h1|text_align:left|color:%236411d9″ use_theme_fonts=”yes” css=”.vc_custom_1667566482698{padding-top: 80px !important;padding-right: 20px !important;padding-left: 20px !important;}”][\/vc_column][\/vc_row][vc_row top_padding=”40″][vc_column][vc_row_inner][vc_column_inner width=”2\/3″][block_title style=”column_title” inner_style=”inline_border_circle” title=”We add value to the service experience with our virtual assistant – CIVii”][\/block_title][\/vc_column_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1665161964085{padding-top: 20px !important;}”][vc_column_inner width=”1\/6″][\/vc_column_inner][vc_column_inner width=”2\/4″][vc_custom_heading text=”It has a conversational interface (chatbot) through which it seeks to become a […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14579","page","type-page","status-publish","hentry"],"yoast_head":"\nCIVii - 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